Holidays shipping dates 2021

Showing Holidays shipping information for your region:

US, Canada & Mexico standard shipping

Standard Shipping is free for all US, Canadian and Mexican orders over C$250 and C$9.95 for orders under C$250

To receive your order before the Holidays please order by Friday 17 December and to receive before New Year’s Eve please order by Thursday 23 December.

shipping time You'll receive your order within 5-10 working days, delivered Monday to Friday between 9am and 5pm excluding weekends. Store fulfilled orders and outlying areas will take longer.
courier All orders on a standard service in the US, Canada and Mexico are delivered by UPS.
  • Once your parcel is shipped we’ll email you a tracking number so you can follow your order at www.ups.com
  • A signature is not required for shipping as UPS may leave your parcel in a safe place.
Service Restrictions Please note that there will be no deliveries on:
  • Thanksgiving - Saturday 25 November
  • Saturday 25 December
  • Sunday 26 December
  • Saturday 1 January

We are unable to ship orders containing AllSaints fragrance by air transportation. Please select a US domestic address or remove
fragrance from your basket.

us next day delivery

Next Day Shipping is C$24.95 for all US and Canadian orders.
Amazon Prime members can benefit from Free Shipping with no minimum spend for shipping within the US and Canada.

To receive your order before the Holidays and New Year’s Eve please order by Wednesday 22nd December at 12pm (CST).

    shipping time Order by 1pm (EST), 12pm (CST), 10am (PST) for NEXT DAY Shipping
    Orders placed before 1pm (EST), 12pm (CST), 10am (PST) Monday to Thursday will be delivered next business day.
    Orders placed on Thursday after 1pm (EST), 12pm (CST), 10am (PST) or before 1pm (EST), 12pm (CST), 10am (PST) on Friday will be delivered on Monday.
    Orders placed after 1pm (EST), 12pm (CST), 10am (PST) on Friday will be delivered on Tuesday.
    courier All orders on a standard service in the US and Canada are delivered by UPS.
    • Once your parcel is shipped we’ll email you a tracking number so you can follow your order at www.ups.com
    • A signature is not required for shipping as UPS may leave your parcel in a safe place.
    other notes You'll be able to reschedule, redirect, or have your order delivered The UPS Store or to a UPS Access Point location by registering with UPS My Choice. www.ups.com/mychoice/
    Service Restrictions Please note that there will be no deliveries on:
    • Thanksgiving - Saturday 25 November
    • Saturday 25 December
    • Sunday 26 December
    • Saturday 1 January

    We are unable to ship orders containing AllSaints fragrance by air transportation. Please select a US domestic address or remove fragrance from your basket.

Returns policy

We are extending our returns policy during the holiday and gifting season for purchases made online and in store from 01 November 2021 to 09 January 2022.

find out more

gift cards

Give the ultimate AllSaints present this season - available in any amount from C$20 upwards.

We do not currently offer a designated gift wrapping, gift messaging or gift receipt service for digital orders.

find out more

international delivery

International Shipping is free for orders over C$350. For orders under C$350 shipping is C$29.95.

To receive your order before the Holidays please order by Wednesday 15 December and to receive before New Year’s Eve please order by Friday 17 December.

shipping time Deliveries arrive between 9am and 5pm Monday to Friday. Expect to receive your order within 7-14 working days. Working days do not include weekends or public holidays. Store fulfilled orders and outlying areas will take longer.
courier UPS carries our International deliveries, and you'll receive a tracking number once your order leaves our distribution centre for use on the UPS website. www.ups.com We ship all international orders on a Shipping Duty Unpaid (DDU) basis. These charges are the responsibility of our customer and have to be paid on shipping of your order. Please contact your local customs office for more information.
Service Restrictions Please note that there will be no deliveries on:
  • Thanksgiving - Saturday 25 November
  • Saturday 25 December
  • Sunday 26 December
  • Saturday 1 January

We are unable to ship orders containing AllSaints fragrance by air transportation. Please select a US domestic address or remove
fragrance from your basket.

Returns policy

We are extending our returns policy during the holiday and gifting season for purchases made online and in store from 01 November 2021 to 09 January 2022.

find out more

gift cards

Give the ultimate AllSaints present this season - available in any amount from C$20 upwards.

We do not currently offer a designated gift wrapping, gift messaging or gift receipt service for digital orders.

find out more

customer experience

Our Global Customer Experience team is available 7 days a week to help you. Please see our hours of service below:

Monday to Friday: 6am-8pm EST
Saturday and Sunday: 6am-6pm EST

ask@allsaints.com
+1 855 614 8889

For more information visit the Popular Questions section of our FAQs here.

customs, tax & duty

Orders delivered to Canada are shipped on Delivered Duty Paid basis. This means that all import taxes and duties, as well as applicable tax, will be included in the price of the goods in your order.

For deliveries outside the US & Canada including Mexico, we operate on a DDU (Delivered Duty Unpaid) basis. This means that any outstanding import duties, clearance fees, brokerage fees or any other additional charges are the responsibility of our customer and have to be paid on shipping of your order.

These charges are set by the customs authorities of the destination country and you may also need to provide additional information to clear your order. Please contact your local customs authority for more information.