Holiday delivery dates

Showing Holiday delivery information for:

US and Canada standard shipping

Standard Shipping is free for all US and Canadian orders over $200 and $5.95 for orders under $200

Order by Friday 16 December to receive your order by Christmas.
To receive your order before New Year’s Eve please order by Monday 26 December.

delivery time Deliveries arrive between 9am and 5pm Monday to Friday. Expect to receive your order within 3-5 working days. Working days do not include weekends or public holidays
courier We use UPS for all of our US and Canadian shipping. When your order leaves our Distribution Centre, we'll email you with a tracking number and you can follow your items through the UPS website
other notes A signature is not required for delivery as UPS may leave your parcel in a safe place. Please contact the Customer Experience team if you wish to opt out of the ‘leave safe option’.
Service Restrictions Please note that there will be no deliveries on:
  • Saturday 24 December
  • Sunday 25 December
  • Monday 26 December
  • Saturday 31 December
  • Sunday 1 January
  • Monday 2 January

us and canada next day delivery

We offer a next business day delivery service for all US and Canadian orders for $14.95. Amazon Prime members can benefit from Free Next Day Shipping with no minimum spend for shipping within the US and Canada.

Order by Wednesday 21 December to receive your order before Christmas.
To receive your order before New Year’s Eve please order by Thursday 29 December

Please note that our Next Day delivery services will not be available from Thursday 15 December to Tuesday 20 December. All orders will be shipping by Standard Delivery including for Amazon Prime customers.
    delivery time Order by 7pm (EST), 6pm (CST), 4pm (PST) for NEXT DAY Shipping
    Orders placed Monday - Thursday before 7pm (EST), 6pm (CST), 4pm (PST) will be delivered the next day
    Orders placed on Thursday after 7pm (EST), 6pm (CST), 4pm (PST) or before 7pm (EST), 6pm (CST), 4pm (PST) on Friday will be delivered on Monday
    Orders placed after 7pm (EST), 6pm (CST), 4pm (PST) on Friday will be delivered on Tuesday.

    Your order will be delivered anytime between 9am and 5pm.

    Deliveries are not made on weekends or public holidays, so expect to receive your order on the next business day. Orders placed after the cut-off times will be delivered Monday (or on the next working day during public holidays) and orders placed on Sunday will be delivered Tuesday.
    courier We use UPS for all of our US and Canadian shipping. When your order leaves our Distribution Centre, we'll email you with a tracking number and you can follow your items through the UPS website.
    other notes A signature is not required for delivery as UPS may leave your parcel in a safe place. Please contact the Customer Experience team if you wish to opt out of the ‘leave safe option’.
    exclusions Our Next Day shipping services are only available to continental US Zip codes and Canadian Postal Codes. This excludes; Alaska, Hawaii, Puerto Rico and outlying regions of Canada, however we do offer a Standard Shipping service to these locations.
    Service Restrictions Please note that there will be no deliveries on:
    • Saturday 24 December
    • Sunday 25 December
    • Monday 26 December
    • Saturday 31 December
    • Sunday 1 January
    • Monday 2 January

gift cards

Give the ultimate AllSaints present this Holiday - available in any amount from $20 upwards.

find your nearest store

Discover our stores around the globe and check our holiday opening hours.

standard delivery to mexico

Standard Delivery is free for orders over $200. For orders under $200 delivery is $5.95

Order by Friday 16 December to receive your order by Christmas.
To receive your order before New Year’s Eve please order by Monday 26 December.

delivery time Deliveries arrive between 9am and 5pm Monday to Friday. Expect to receive your order within 5-7 working days after placing your order. Working days do not include weekends or public holidays.
courier We ship our orders to Mexico Delivered Duty Unpaid (DDU) with UPS. This means prices are exclusive of all taxes and duties. These charges are the responsibility of our customer and have to be paid on delivery of your order. Please contact your local customs office for more information.
other notes Please note: If your order contains footwear, you must hire a licensed broker to clear customs. For more information please contact our multilingual Customer Experience team.
Service Restrictions Please note that there will be no deliveries on:
  • Saturday 24 December
  • Sunday 25 December
  • Monday 26 December
  • Saturday 31 December
  • Sunday 1 January
  • Monday 2 January

gift cards

Give the ultimate AllSaints present this Holiday - available in any amount from $20 upwards.

find your nearest store

Discover our stores around the globe and check our holiday opening hours.

international delivery

International Shipping is free for orders over $350. For orders under $350 delivery is $24.95

Order by Thursday 15 December to receive your order by Christmas.
To receive your order before New Year’s Eve please order by Monday 19 December

cost We offer free shipping to over 220 countries worldwide on all International orders over $350, for orders under $350 delivery is $24.95
delivery time Deliveries arrive between 9am and 5pm Monday to Friday. Expect to receive your order within 5-7 working days. Working days do not include weekends or public holidays. Outlying areas may take longer
courier UPS carries our International deliveries, and you'll receive a tracking number once your order leaves our distribution centre for use on the UPS website. www.ups.com We ship all international orders on a Delivery Duty Unpaid (DDU) basis. These charges are the responsibility of our customer and have to be paid on delivery of your order. Please contact your local customs office for more information
other notes BRAZIL: Orders shipped to Brazil require a tax ID number (Cadastro de Pessoa Fisica - CPF). To avoid any possible delays, make sure you have this information available when our shipping partner contacts you. Orders over US$2999 require formal customs clearance. We recommend that you hire a broker in order to comply with regulations.
ARGENTINA: Orders valued at US$1000 or greater will require formal entry and must be cleared by a third-party broker.
CHILE: Orders valued US$1000 and greater will require a broker in order to comply with regulations.
ECUADOR: Orders valued greater than US$2,000 or weighing in excess of 50kg require formal customs clearance. We recommend that you hire a broker in order to comply with regulations.
PERU: Order valued greater than US$2,000 will require formal customs clearance. We recommend that you hire a broker in order to comply with regulations.
Service Restrictions Please note that there will be no deliveries on:
  • Saturday 24 December
  • Sunday 25 December
  • Monday 26 December 31
  • Saturday 31 December
  • Sunday 1 January
  • Monday 2 January

gift cards

Give the ultimate AllSaints present this Holiday - available in any amount from $20 upwards.

find your nearest store

Discover our stores around the globe and check our holiday opening hours.

customer experience

Our multilingual Customer Experience team is available 24/7 to answer any questions, offer styling advice and to place your order by phone.

ask@allsaints.com
uk & ROW +44 344 980 2211
usa & canada +1 (877) 840-1294
south korea +82 0079844341291
china +86 4001-206251
taiwan +886 00801-13-6499
japan +81 (0)34 477-4899

Returns policy

We have extended our returns policy for store and online purchases made over the holiday season.

Please note that our standard 14 day refund policy still applies to both online and store purchases.

Effective from Tuesday 1 November 2016 online purchases are able to be returned up until Sunday 8 January 2017 for an exchange or gift card.

We've also extended our store returns policy so you can exchange gifts bought in store from Tuesday 1 November 2016 to Sunday 8 January 2017.

Please contact the Customer Experience team on +1 (877) 840-1294 with an queries and a stylist will be happy to help you.

customs, tax & duty

For deliveries within the US & CA we operate on a DDP (Delivered Duty Paid) basis. This means that all import taxes and duties, as well as applicable VAT, will be included in the price of the goods in your order.

For deliveries outside the US & CA, we operate on a DDU (Delivered Duty Unpaid) basis. This means that any outstanding import duties, clearance fees, brokerage fees or any other additional charges are the responsibility of our customer and have to be paid on delivery of your order.

These charges are set by the customs authorities of the destination country and you may also need to provide additional information to clear your order. Please contact your local customs authority for more information.